EMERGENCY MANAGEMENT

The North Miami Division of Emergency Management (DEM) is responsible for comprehensively planning for, responding to and recovering from all manner of disasters, whether man-made or natural. The DEM utilizes a “Whole Community” concept for training and preparedness activities that include community outreach and education programs and building public-private partnerships between our residents, business owners and city employees. 

Mission Statement –  The Division of Emergency Management (DEM) protects our community by coordinating and integrating all activities necessary to build, sustain and improve our response to various emergencies. This includes mitigation, preparation, response and recovery from threatened or actual natural disasters, acts of terrorism or other man-made disasters. 

VisionThe Division of Emergency Management (DEM) seeks to promote a safer, less vulnerable community with the capacity to prepare for, respond to and recover from all emergencies, hazards and disasters. 

The North Miami Emergency Management Team is; 

Commander Angelo M. Brinson, II – Emergency Manager
Telephone: 305.893.6511, Ext.12107
E-Mail:abrinson@northmiamifl.gov 

Cyncia Raymond – Emergency Management Analyst
Telephone: 305.891.0294  Ext. 23209
E-Mail:craymond@northmiamifl.gov 

Athalie Edwards – Emergency Management Specialist
Telephone: 305.891.0294  Ext.23200
E-Mail:aedwards@northmiamifl.gov 

Clean-up Before the Storm 

  • Do not place yard waste or debris in front your property once a hurricane warning has been issued. 
  • Keep your yard free of any debris by disposing of small trash and yard waste twice weekly with your local garbage service

COMMEND AN OFFICER

OFFICE OF PROFESSIONAL COMPLIANCE AND ACCREDITATION

The Office of Professional Compliance is responsible for the continuous monitoring of departmental employees for potential concerns and training needs by way of an Early Warning System. The Office of Professional Compliance is also responsible for conducting Internal Affairs investigations and managing the department’s state and national accreditation process.
Responsible monitoring, quality supervision, employee appreciation, and corrective action enable us to ensure that our personnel display the highest level of professionalism while serving the North Miami community.
Anyone wishing to make a commendation or complaint related to any department member may contact any on-duty supervisor or utilize the applicable form below. Also, included is an explanation of the department’s commendation and complaint process.

Download the Commendation and Complaint PDF Form Here
Email the completed form to professionalcomp@northmiamipolice.com
Or Fill out the online versions below.

EMPLOYEE COMMENDATION & COMPLAINT PROCESS

The North Miami Police Department has established standards for the performance of our employees and expects our employees to meet and exceed those standards.
The department’s commendation and complaint processes are integral parts for maintaining the integrity and performance of our officers by recognizing and rewarding professional behavior and by identifying and correcting inappropriate behavior. These processes are a direct reflection of our commitment to professional excellence. Whether you wish to make a commendation or complaint, rest assured you will be treated with respect and dignity.
Commendations
The Police Department appreciates receiving positive feedback on the performance of our employees, and the employees appreciate it as well. The nature of our business means that some law enforcement encounters with the community occur in less than ideal situations. That is why it is important to recognize employees who go above and beyond to help the community during difficult times in a positive manner. If you feel that one of our employees did a great job, please let us know. Community recognition of our employees’ efforts helps create a positive cycle. As employees see that their efforts are appreciated, they increase those efforts, and everyone benefits. The department recognizes sworn and civilian employees by way of the Exceptional Service Award; Employee Excellence Award; Letters of Commendation, the Officer of the Month, Quarter, and Year; as well as the civilians’ Employee of the Quarter Award and Community Service Award.
Complaints
If you feel that any of our employees did something improper or did not handle your encounter properly, please call or come to the Police Department and ask to speak to a supervisor. Many times, citizen concerns turn out to be the result of a misunderstanding about the law, legal guidelines, or policies and procedures, and that can frequently be corrected through discussion. Regardless of the nature of your complaint, it will be addressed. If you do not wish to make your complaint in person, you can submit your complaint through alternate methods, such as the form provided through this website, or you can pick up a complaint form from our station. Once completed, you can give it to any department supervisor or mail it to the department to the attention of the Office of Professional Compliance. You can also file a complaint by way of a letter or email to the department.
Once the complaint is received, it will be forwarded to the Office of Professional Compliance where it will be processed and classified. Once classified, the complaint will be handled by the Office of Professional Compliance or forwarded to the appropriated division for investigation. If a crime has been alleged, the Miami-Dade State Attorney’s Office will be contacted to determine if criminal charges should be filed.
During the investigation, statements will be taken from you, the witness(es), and the subject employee(s). All reasonable leads will be investigated. Employee investigations remain confidential until finalized. The complexity of the case will determine the amount of time needed to complete the investigation (days, weeks, or months).
The department utilizes a progressive discipline concept where the objective is to encourage appropriate behavior and performance and gain voluntary compliance with department policies and procedures. Informal complaints (discourtesy, improper action or procedure, mishandling a call, etc.) are generally handled by the involved employee’s immediate supervisor. Most of these types of complaints, when sustained, are resolved through training, counseling, and other informal methods. Complaints of serious misconduct, or allegations that could result in more severe sanctions, are referred to the Office of Professional Standards for formal internal investigation.
Once the investigation is complete, you will be notified in writing (providing address provided) of the result of the investigation. There are five possible findings:
  1. UNFOUNDED: Investigation establishes acts complained of did not occur.
  2. EXONERATED: Investigation establishes that the employee’s actions were justified, lawful and proper.
  3. NOT SUSTAINED: Insufficient evidence to prove clearly the allegations made.
  4. SUSTAINED: Sufficient evidence to prove clearly the allegation made.
  5. INFORMATION ONLY: Complaint has been filed, but cannot proceed. The case can be reopened at a future date, when new or additional information is received.
  6. OTHER FINDINGS: The allegation may be true, but the employee was acting in a manner consistent with departmental policy, but a policy revision may be necessary.
If an employee is found to have acted improperly, appropriate action will be taken. Although we cannot guarantee that you will be satisfied with the outcome, we do guarantee that your inquiry/complaint will be thoroughly investigated.
Please keep in mind, Department employees, as do all citizens, have a Constitutional right to due process and other statutory protections. For this reason, formal action cannot be taken in the case of anonymous complaints without independent corroborating evidence, although anonymous complaints will still be documented and addressed. Some issues are not considered complaints. For example, guilt or innocence in an incident is a court issue that cannot be decided by the department. Only a court can decide if there is sufficient proof of the offense. In such case, the complainant will be referred to the proper court jurisdiction for the resolution of those issues. Also, any complaint that is shown to have been malicious in nature, and is knowingly false, may subject the complainant to possible criminal and/or civil sanctions. This does not apply to genuine misunderstandings, but to those instances where the complainant knew, or should have known, the information they were providing or the complaint they were making was false.
Should you have any questions, please contact the Office of Professional Compliance at (305) 891-0294, Ext. 24112.

COMMENDATION FORM

COMPLAINT FORM

SOLVE A CRIME

Use this link to MyNoMi App to submit information regarding suspicious, nuisance and criminal activity to the North Miami Police Department. You may submit a tip anonymously.  If you are filling out a tip on a potential or wanted suspect, fill out as much information that you may know, including physical description, any known addresses, gang affiliations, and other locations where he/she may be found.  If you are reporting a crime in progress, or require emergency service, please dial 9-1-1, from a phone now.

North Miami Crime Scene Technician processing an object for fingerprints

Submit a Tip Online

Access MyNoMi App (PublicStuff) and select Police

Tips via Phone, Text Message and Email

In addition to this online form (which you may use to remain anonymous), you can also submit tips using any of the below methods.
Telephone Dial: 305-891-8111

Photo/Video Tips via Email

If you would like to submit a tip, including photo or video, via email, send to investigativesection@northmiamipolice.com. Include as many details as you can, such as the physical address and names of any known persons. Include your contact information if you would like us to follow up with you directly.